I believe the way to get the longest word is to assume only the right hand was shifted (which is allowed under the problem statement) and then let the word be one that's typed entirely using the left hand (which is also allowed, as I read it. A different but also interesting version of the puzzle would be to add the additional requirement that the word typed was _not_ the word intended.)
Anyway, there are several common 12-letter words of this type, such as 'stewardesses' or 'reverberated' or 'desegregated'. Dmitri Borgmann cites the 14-letter 'tesseradecades' ('groups of 14'

as an even longer one.
Mike Keith Word play, math, music: